BCI research and business teams invest sizeable time in studying global trends on the dynamics of practices and problems in the BPO Industry and develop concepts, principles, and ideas that may help the industry battle these problems successfully. BCI Advocacy Partners are expected to help diffuse these concepts and those underlying the BCI standards and certifications across the world among key stakeholder segments. BCI’s ongoing advocacy initiatives touch governments, BPO Industry associations and indeed, client companies who outsource their work to BPO outfits.

More specifically, the key mandate of BCI Advocacy Partners is to propagate and diffuse the consciousness among BPO Industry stakeholders in their country about following well-structured standards of professional competence, service delivery, and talent management. In principle, an advocacy partner’s all important role is to help the local government, industry associations, and the BPO companies understand how BCI’s only-for-BPOs standards – HCMS (Human Competence Master Standards), SDMS (Service Delivery Master Standards), and TMMS (Talent Management Master Standards) can impact them.

More specifically, for instance, BCI Advocacy Partners will be responsible for taking ahead BCI’s BSDQ® and BTMQ® series of certifications in their respective countries and explaining their importance to the local industry. In the same vein, they will also have to educate BPO stakeholders in their countries about how deploying professionals specially credentialed/ certified for their BPO/ KPO industry will elevate its overall competitiveness and business prospects. This also connects advocacy partners with the BCI Human Competence Certifications, which have huge implications for national governments, service providers, clients, and intermediaries and hence, BCI Advocacy Partners get to play a key role in the development of their nation’s local BPO Industry. Needless to say, BCI offers attractive set of opportunities for organizations and freelance professionals having expertise, experience, and interest in concept advocacy.
 
If you have an expertise in promoting and advocating causes of social, industrial and economic importance and experience of representing companies and organization’s interests in these areas, we will be very happy to hear from you. BCI is in the process of expanding its network of “Advocacy Partners” across the world and if you can assure us about your capacities for helping us grow in your area, you can become a part of the prestigious BCI Advocacy Partners' Club. Indeed, your exposure to the Outsourcing/ BPO space would be ideal.