Ambitious and talented professionals find entering and growing
in the BPO industry quite challenging. One big reason is the
absence of a unifying qualification/ education standard for
the BPO industry worldwide, which can on the one hand prove
a professional’s competencies and fit for the desired
position and on the other, generate a global acceptability
for her/ his professional abilities.
BCI Certifications aim
at offering BPO professionals the same degree of industry
acceptability, which an MS qualification, for instance,
offers to an engineer, or a Ph.D offers to a Professor.
Indeed, since BCI operates globally, its programs
reflect transnational learnings in the BPO space and
also, therefore, lend a certified professional, the
global acceptability advantage.
Evolving through half a decade of intensive global
research, BCI’s Certification programs for BPO
professionals are the most rigorous and internationally
relevant. They are supported by the combination of
a robust credentialing engine and an uncompromising
certification process.
|
 |
BCI certifications are available for professionals working as Business Leaders, Operations Heads, Team Leaders, Quality Managers, Training Specialists and Frontline Customer Interaction specialists.
Key Benefits for Professionals:
- Certified Professionals join the BCI Platinum, Diamond and Gold Pools of BPO Professionals Globally
- These Pools of BCI Certified Professionals to be shared
with the best of Recruiters Globally and hence a chance
to Join the Global Talent Pool and be tapped by BPO companies
located outside their home countries
- BCI Certifications will Prove professionals’ suitability, fit and competitive superiority in their domestic markets and hence enhance their professional brand-value
- BCI Certifications will help them benchmark themselves on global competency standards
- Certified Professionals get Life-long Competency Development Assistance from BCI on Privilege terms
- BCI’s Collateral and Advanced Certification programs on Privilege terms to those already BCI Certified
