BCI’s guiding principles have naturally mandated a strong and thriving publications division. There are four important publication categories – Newsletters, Journals, Research Reports/ White Papers and Databases.
Three of the four BCI centers – BSRC, BCDC and BLDC
– each publish their own newsletters, journals and
White papers whereas the CMC publishes a Newsletter, white
papers and also Databases like Talent Pools and others from
time to time. All BCI publications are quarterly and managed
by expert editorial teams representing different facets
of the Global BPO Industry. Also, each of these publications
are online, as of now and plans are afoot to make them interactive.
The News Letters:
The BPO Wave - Newsletter
by the BCI BPO Strategy Research Center (BSRC)
The Competency Dimensions
- Newsletter by the BCI BPO Competency Development Center
(BCDC)
BCI Certifications Review - Newsletter by the BCI Certification Management Center (CMC)
Leading BPO - Newsletter
by the BCI BPO Leadership Development Center (BLDC)
The Journals:
BPO Quarterly - Journal by
the BCI BPO Strategy Research Center (BSRC)
Competence Quarterly - Journal
by the BCI BPO Competency Development Center (BCDC)
Leadership Quarterly - Journal
by the BCI BPO Leadership Development Center (BLDC)
The Reports:
BCI Research Plans to bring out the following Reports encapsulating
the dynamics of the rapidly evolving global BPO Industry:
- Global BPO Talent Report (Annually)
- Country-specific BPO Talent Reports (Annually)
- Country-Specific BPO Work Culture Reports (Annually)
- Global BPO Compensation Report (Annually)
- Global BPO Technology Report (Annually)
- Global BPO Leadership Report (Annually)
To know more about our publications and how can you contribute
to the Global BPO industry through your knowledge and experiences,
write to publications@bpocertifications.com
Please also note that since as of now, the BCI Publications Division operates on a not-for-profit basis, we are not in a position to financially compensate you for your contributions. However, the very fact that your thoughts and ideas will reach across millions of professionals worldwide - should be viewed as a great enough recompense for your efforts.
