Become a CBBL‌® Certificant

From start to finish, it might be as quick as 15 days!.

You just need to upgrade and may actually be very easy, if your candidacy is apt for CBBL‌®. You can upgrade to CBBL‌® - Certified BPO Business Leader – exactly Five years after attaining your CBOL‌®/CBQL‌®/CBPL‌® Certification, or if your Business leadership experience is two years or more. Upgrading to CBBL‌® is easy. There will be frequent reminder emails and text messages from BCI and from other BCI partners associated with you and you simply have to click the links mentioned in these communications, or log into your BCI account and register for your upgrade to CBOL‌®.

When can you Upgrade to CBBL‌® from CBOL‌® / CBQL‌® / CBPL‌®

The best time to apply for an upgrade to CBBL‌® is exactly 5 years after attaining your CBOL‌®/CBQL‌®/CBPL‌® credential. In fact, most CBOL‌®/CBQL‌®/CBPL‌® certificants choose to upgrade to CBBL‌® instead of recertifying for CBOL‌®/CBQL‌®/CBPL‌® when their credential is two months away from expiry. However, do pay attention to various upgrade offers and schemes frequently emailed to you by BCI. You may actually save a lot on upgrade voucher costs.

How to Upgrade to CBBL‌® from CBOL‌® / CBQL‌® / CBPL‌®

Upgrading to CBBL‌® from CBOL‌®/CBQL‌®/CBPL‌® is a simple 3-step process:

  1. Register for CBBL‌® through the upgrade link
    You can enroll for your upgrade directly with BCI on one of the BCI portals. Once you register and pay the required fee, you will receive the CBBL‌® upgrade Voucher and all other relevant information about the CBBL‌® process through email including the details of your upgrade application. You can pay for your upgrade on the BCI portal either directly through your credit/debit card or buy an upgrade voucher from your local authorized BCI training provider. Remember there are no PCC requirements and hence training is not mandatory. You may directly qualify for the CBBL‌® upgrade after completing the upgrade formalities as mentioned in Step 2 below. Indeed, do remember to enroll early if you want to enjoy the fee benefit!
    arrow_block1.png Click here to apply for an Upgrade to CBBL‌®!
  2. Complete Upgrade Requirements
    Once you have applied for an upgrade to CBBL‌®, you are required to complete the following BCI-prescribed submissions after logging into your account:

    • Your latest Curriculum Vitae in the format available on the CBBL‌® application section of the BCI portal
    • Business Leadership Experiences
    • BPO Vision Paper
    • Change Management Case
    • Photographs
  3. Get the Certification Decision
    You are there now. If you become eligible for the award of the CBBL‌® credential, you are intimated about this decision within one wrok-week and your CBBL‌® Credential Pack reaches you in 30 days maximum from the date of award.



Attaining the CBBL‌® qualification as a new applicant is a simple FOUR-step process:

  1. Become a BCI Primary Member/User
    This will give you access to specialized information resources about CBBL‌® and you can obtain special help from BCI counselors.
  2. Register for CBBL‌®
    This will enroll you for CBBL‌® and you will receive a BCI CBBL‌® Voucher and all other relevant information about your training and assessments etc., through email. You will chose how do you wish to prepare and also your tentative examination dates. Your registration shall be complete only after receiving the BCI fee, which can be paid through multiple methods.
  3. Submit Supporting Documents & Assignments
    You have to you are required to complete the following BCI-prescribed submissions after logging into your account:

    • Your latest Curriculum Vitae in the format available on the CBBL‌® application section of the BCI portal
    • Business Leadership Experiences
    • BPO Vision Paper
    • Change Management Case
    • Photographs
  4. Certification Decision
    You are there now. If you qualify the CBBL‌® examination, the Credential is awarded to you and a slick CBBL‌® Credential Pack reaches you in 30 days maximum.
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