Who Should Get CBBL® Certified?
A large number of BPO companies are being set up across the world and there is an unprecedented surge in the demand for senior business executives who can lead these outfits. CBBL® is an unmatched global qualification for all senior professionals who desire to capitalize on these opportunities or are on their way to assuming leadership positions in their organizations. The following professionals have been benefitting the most over the last several years from the CBBL® qualification:
- Entrepreneurs in the ICT industry, who intend to, or have started BPO outfits
- Individuals who desire to leap into the bigger league of employers but who are currently working as senior executives in small BPO companies or in other team-based, process-oriented work environment in other types of organizations.
- Individuals currently working in non-BPO environments as functional heads or senior Service Heads in departments like customer care, MIS, accounts processing, technical support, IT maintenance etc., but who now desire to join the top management of large BPO organizations.
- Professionals already working as Business Heads or in similar positions and who now want an international qualification in Business Leadership to further their career growth. BCI receives a high number of CBBL® applications from senior professionals across the world from enterprises in telecom, banking, insurance, retail and IT services industries and who now wish to make a lateral entry into the BPO industry.