CCIP® Certification Validity
Your CCIP® certification is valid exactly for three years from the date of award. All CCIP® certified individuals are strongly recommended to upgrade to the next level (CCIS®) after the completion of one year. Because of the continuously changing and evolving BPO industry, the knowledge and skill requirements at the level of a Customer Interaction professional also change, and since the BCI professional standards evolve in tandem, a timely upgrade to CCIS® helps maintain the high standards of your professional credentials.
Please note that you will be required to compulsorily upgrade to the next level (CCIS®) after the expiry of the initial validity of the CCIP® certification (Please check your CCIP® Credential documents for information on the period of validity of your certification).
Upgrade to become a CCIS®