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Enroll & Register for CFPA‌®

Enrolling/registering in the CFPA‌® is a convenient 6-step process. You have to simply Apply for CFPA‌® either on the BCI website or contact an authorized BCI training provider nearest to you.

Before You Register

  1. Meet the Entrance Requirements – Candidacy
    Though BCI does not prescribe any minimum education qualification requirements, it has been seen that applicants with formal education who have qualified at least an A-Level/O-Level/Higher Secondary/12th grade/and have completed minimum 14 years of formal education do very well in their careers after their CFPA‌®.
  2. CFPA‌® Fee and the Certification System Unit (CSU)
    Once your registration is complete, you have to submit the CFPA‌® fee. You get a Certification System Unit (CSU) which contains the CFPA® Certification Preparation Kit and also the CFPA‌® examination voucher. You may write to us at to know about how you may pay for your CFPA‌® CSU in your geography.
  3. Understand the Professional Conduct Requirements
    BCI Values are completely projected and reflected in the BCI Code of Ethics and Standards of Professional Conduct. They drive and guide BCI toward achieving its mission of promoting excellence in the BPO Service Delivery management profession globally by promulgating and following the highest of standards in training, education, integrity, and professional excellence.
  4. Know when to take the examination
  5. Know where to take the examination

    Apply for CFPA
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