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CBOL‌® Recertification

Your CBOL‌® Certification is valid for life and to continue your qualification, you have to Recertify every three years. Recertification implies refreshing your CBOL‌® credential before the changes in the environment and competence requirements render the qualification irrelevant. Keeping your CBOL‌® alive and active through recertification is easy. There will be frequent recertification reminder emails and text messages from BCI and from other BCI partners associated with you and you simply have to click the links mentioned in these communications, or log into your BCI account and register for CBOL‌® recertification. Remember, training is NOT mandatory for recertification and you have to only register and complete some documentary formalities. Please click on the links below to know more.

How many times can you Recertify for CBOL‌®

BCI permits unlimited number of recertification chances for CBOL‌® and your CBOL‌® qualification can expire only if it has not been “refreshed” once in three years. However, after four years of your CBOL‌® award, you may well be considered by BCI for an invitation to join the BCI Business Leader program – leading to the elite Business Leader credential - the Certified BPO Business Leader (CBBL‌®).

How to Recertify for CBOL‌®

Recertification for CBOL‌® is a simple 3-step process:

  1. Register for your CBOL‌® Recertification Program
    You can enroll for recertification directly with BCI on one of the BCI portals. Once you register and pay the required fee, you will receive the CBOL‌® recertification voucher and all other relevant information about your training and assessments etc., through email including the login details of your Recertification account. You can pay for your recertification on the BCI portal either directly through your credit/debit card or buy a recertification voucher from your local authorized BCI training provider. Remember there are no PCC or training requirements and hence, you may directly qualify for the CBOL‌® recertification after completing the recertification formalities as mentioned in step 2 below. Indeed, do remember to enroll early if you want to enjoy the fee benefit!
  2. Complete CBOL‌® Recertification Requirements
    Once you have applied for an upgrade to CBOL‌®, you are required to complete the following BCI-prescribed submissions after logging into your account:

    • Your latest Curriculum Vitae in the format available on the CBOL‌® application section of the BCI portal
    • Operations Leadership Experiences
    • BPO Vision Paper
    • Change Management Case
    • Photographs
  3. Get the Certification Decision
    You are there now. If you qualify all prescribed BCI norms on knowledge and competence prerequisites and all required documentation requirements are complete, your CBOL‌® credential stands reactivated for another one year and your new CBOL‌® Credential Pack reaches you in 30 days maximum.

arrow_block1 Click here to apply for CBOL‌® recertification!

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