Please click here to reach the new BCI website!

CBTM‌® Certification Validity

Your CBTM‌® certification is valid exactly for five years from the date of award to ensure your qualifications remains current even amidst continuously changing and evolving BPO industry environment. The knowledge and skill requirements for the Training manager function also change and since the BCI standards evolve in tandem, all CBTM‌® certified individuals are required to either recertify or upgrade to the next level which is CBPL‌®.

arrow_block1 CBTM‌® Recertification

arrow_block1 Upgrade to become a CBPL‌®

Please Note: JavaScript is not enabled in your web browser. In order to enjoy the full experience of the BPO Certification Institute's website, please turn JavaScript on. If JavaScript is disabled, some of the functionality on our website will not work.