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Who Should Get CBTM‌® Certified?

CBTM‌® is an unmatched global qualification for ambitious HR professionals managing training and talent transformation in organizations offering process-based, workforce-dominant services solutions to their internal and external clients – especially in BPO companies and captive/third party call centers. The following have been benefitting the most over the last several years from the CBTM‌® qualification:

  • Supervisors, team leaders and managers with CBTS‌®/CBMT‌® certification from BCI, or with other equivalent international qualifications – who desire to laterally move into the training management career.
  • Individuals who desire to leap into the bigger league of employers but who are currently working as training managers in small BPO companies or in team-based, process-oriented work environment in other types of organizations.
  • Individuals currently working in non-BPO environments training managers but who now desire to join the talent development function in large BPO organizations. BCI receives a high number of CBTM‌® applications from African and Asian professionals working in manufacturing, construction, telecom, banking, insurance, retail and IT services industries and who now wish to make a lateral entry into the BPO industry.
  • Professionals already working as training managers in large, stable organizations – particularly BPO outfits - and who now want an international qualification in training management to further their career growth.
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