Please click here to reach the new BCI website!

CTSS‌ Certification Validity

Your CTSS‌™ certification is valid exactly for three years from the date of award. The reason is that because of continuously changing and evolving BPO industry, the knowledge and skill requirements at the level of technical support services professional also change and since the BCI standards evolve in tandem, all CTSS‌™ certified individuals are required to either recertify or upgrade to the new level.

arrow_block1 CTSS‌™ Recertification

arrow_block1 Upgrade to become a CBTS‌™

Please Note: JavaScript is not enabled in your web browser. In order to enjoy the full experience of the BPO Certification Institute's website, please turn JavaScript on. If JavaScript is disabled, some of the functionality on our website will not work.