Please click here to reach the new BCI website!

Who Should Get CTSS‌ Certified?

CTSS‌™ is an unmatched global qualification for all BackOffice services professionals who desire to grow fast in their careers in technical support space or in IT support and maintenance departments of all large organizations. The following have been benefitting the most over the last several years from the CTSS‌™ qualification:

  • Individuals who desire to leap into the bigger league of employers but who are currently working in small outfits and setups as IT support executives in small BPO companies and similar organizations offering services to their clients related to post-sales customer support on technology issues.
  • Professionals already working in technical support in small outfits or BPO organizations and who now want an international qualification in Technical Support.
Please Note: JavaScript is not enabled in your web browser. In order to enjoy the full experience of the BPO Certification Institute's website, please turn JavaScript on. If JavaScript is disabled, some of the functionality on our website will not work.