Pre-Certification Assessment & Training
All BCI BPO Pre-certification Training and Assessments are based on the Human Competence Master Standards (HCMS) as prescribed by the BPO Professional Certification Board (BPCB).
Pre-Certification Training and Preparation Credits
BCI Pre-Certification Assessment System
A BCI Certification is awarded to only those registrants who successfully qualify all prescribed BCI assessment components.
BCI Pre-Certification Preparation Requirements & Training
For certain BCI certifications it is mandatory for registrants to accumulate a prescribed number of Preparation Completion Credits (PCCs).
BCI Certification Assessment Venues
All BCI certification assessments happen online in a stringent and proctored environment in authorized BCI Assessment Centers (BACs).
Study Material (Self)
BCI Certification study and instruction material have been developed by leading international publishers like John Wiley on stringent BCI HCMS21 standards.
BCI Certification Assessment Calendar
BCI BPO Professional Certifications Board releases an assessments calendar every quarter. All registrants have to schedule their certification examination on the dates featured on this calendar.
BCI Assessment Policies
All examinees should be aware of BCI Certification Assessment Policies before taking the BCI assessment.