The BCI Partner Assistance Program (PAP) is among
the world’s best such programs, designed
to cater to the unique business requirements of
CTPs in different BPO regions and markets.
The BCI PAP Program focuses on:
- Advising CTP top management staff
on the overall Certifications and BPO training
business and operations strategy including
forging and maintenance of relationships
with all key stakeholders in the CTP’s
geography
- Training the CTP staffers (counselors,
trainers and sales team) on strategic, tactical
and quality issues related to managing BCI
Certifications in the geography
- Facilitating CTP staffers on integrating
BPO training operations with BCI Certifications
and installing processes to manage the entire
value chain using the pan-world www.planetbci.com
framework
BCI has strong and proven marketing
models for different BPO geographies that clearly
spells guidelines and policies for designing
and executing effective and high-impact marketing-mix
strategies, competitive tactics and clutter-busting
promotion. BCI shares this business critical
knowledge with its CTP partners.
BCI offers business-critical assistance to CTPs
in the initial stages in the establishment of
world-class processes and systems that are required
to integrate BPO training and BCI Certification
operations. BCI helps the CTP establish internationally
benchmarked Training management processes, on
the one hand, and on the other, facilitates
the CTP to latch on to BCI’s global online
Certification Management system – the
BCI e-face – housed
on the portal www.planetbci.com.
BCI’s sales model is also
market-tested and it offers assistance in easily
twinning existing CTP training offerings with
BCI Certification programs.
This includes sales pitch documents
and counselor training programs, among other
things. On many locations, BCI also provides
Instructor training and certification in specific
Certification areas.
In addition to the above, BCI provides extensive
support in Marketing. These include Designs
& Artworks of Brochures, Flyers, Mailers
and Press Releases, etc., Case Studies, Industry
Studies, etc.; E-Flyers & News Letters;
Selling Models, Proposals & Presentations;
Access to branding materials like logos and
corporate guidelines
Attractive Sales Incentives
for Centers and Business Managers: BCI
has a well-structured policy for Partner Rewards
in which all best-performing CTP Training centers
and their Center Managers are rewarded attractively.