Credentialing Management Center (CMC)
CMC is the nerve center of BCI. Its key mandate is to manage the systems, processes and procedures of Credentialing and Certification award to deserving participants. CMC coordinates with all Credentialing partners across the globe and helps them in customizing curricula of various certification offerings in keeping with the generic and dynamic competency demands by the BPO industry. A team of experts in CMC is also working on the next-generation BCI Credentialing Project to develop its own state-of-the art Credentialing Apparatus, which is expected to be commissioned in 2008.

CMC Structure

Key activities of CMC include

• Research & development of credentialing and certification related models, processes and systems
• Development and Customization of special Client-centric Certification Programs for leading outsourcers and talent reservoirs
• Incubation, Nurturing, Vetting, Validation and Credentialing of new professional certification programs initiated by BCI & its Partners globally
• End-to-end Global Governance of certification processes of all active BCI Certification programs across the world
• Sharing of Knowledge Resources with BCDC, BSRC and BLDC for maintaining mutual operational synergies
• Interfacing with governments, leading companies, professional bodies and institutions on issues related to professional Certification

Write to us at cmc@bpocertifications.com for more details on the activities of CMC