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CBBL‌® Program

The Certified BPO Business Leader Program (CBBL‌®) was the world’s very first credential for BPO business leaders globally and has emerged as the most prestigious qualification for heads, CEOs, board members and top management executives of BPO companies.

The CBBL‌® was approved by BPCB through its special charter in 2007 for business leaders and CXOs with an illustrious professional history of contributions to their organizations and the local BPO Industry. BCI introduced it in select nations in 2008 only as an honorary certification and not as a professional qualification/credential. In its inaugural offer, the CBBL‌® certification was only upon invitation and a special BCI Committee was appointed to award CBBL® to carefully nominated professionals of global eminence.

In the second quarter of 2009, CBBL‌® was also approved as a Credential and a professional Designation and now, all eligible top BPO professionals can register for this certification. Notably, CBBL‌® is awarded after a rigorous evaluation and validation of the professional background of applicants and once awarded, it is valid for life. However, BCI shall continue to award the CBBL‌® as an honorary credential to illustrious professionals globally displaying exemplary business leadership in the BPO space. There are no examinations or assessments mandated by the BPO Professional Certification Board for the CBBL‌® credential. The award is based on a rigorous, detailed and structured evaluation of applicants’ professional vision & accomplishments; their understanding of complex global issues of change, growth and excellence surrounding business leadership in business process outsourcing.

arrow_block1 To apply for CBBL‌®, please click here.

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