Please click here to reach the new BCI website!

Enroll & Register for CBQL‌

Enrolling in the BCI CBQL‌™ is a convenient 4-step process. You have to simply Apply for CBQL‌™ either on the BCI website or contact an authorized BCI training provider nearest to you. Please click the links below to get more information about some other aspects related to the CBQL‌™ program

Before You Register

  1. Meet the Entrance Requirements – Candidacy
    BCI’s candidacy norms for CBQL‌™ applicants depend on the latters’ educational and work backgrounds.
  2. View CBQL‌™ Vouchers and Certification Fee
    CBQL‌™ vouchers are available online on various BCI websites and portals and also with all BCI authorized training providers. When you buy a CBQ‌L™ voucher, you pay for the CBQL‌™ certification fee as well as the service quality Leader Handbook. You can pay online through credit/debit cards or through other modes.
  3. Understand the Professional Conduct Requirements
    BCI Values are completely projected and reflected in the BCI Code of Ethics and Standards of Professional Conduct. They drive and guide BCI toward achieving its mission of promoting excellence in the BPO service quality management profession globally by promulgating and following the highest of standards in training, education, integrity, and professional excellence.

    Apply for CBQL
Please Note: JavaScript is not enabled in your web browser. In order to enjoy the full experience of the BPO Certification Institute's website, please turn JavaScript on. If JavaScript is disabled, some of the functionality on our website will not work.