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Enroll & Register for CTSS‌

Enrolling in the BCI CTSS‌™ is an extremely convenient 6-step process. You have to simply Apply for CTSS‌™ either on the BCI website or contact an authorized BCI training provider nearest to you. Please click the links below to get more information about some other aspects related to the CTSS‌™ program.

Before You Register

  1. Meet the Entrance Requirements – Candidacy
    Though BCI does not prescribe any minimum education qualification requirements, it has been seen that applicants with formal education who have qualified at least an A-Level/O-Level/Higher Secondary/12th grade/and have completed minimum 14 years of formal education do very well in their careers after their CTSS‌™.
  2. CTSS‌™ Vouchers and Certification Fee
    CTSS‌™ vouchers are available online on various BCI websites and portals and also with all BCI authorized training providers. When you buy a CTSS‌™ voucher, you pay for the CTSS‌™ certification fee as well as the training material and books.
  3. Understand the Professional Conduct Requirements
    BCI Values are completely projected and reflected in the BCI Code of Ethics and Standards of Professional Conduct. They drive and guide BCI toward achieving its mission of promoting excellence in the BPO Service Delivery management profession globally by promulgating and following the highest of standards in training, education, integrity, and professional excellence.
  4. Know when to take the examination
  5. Know where to take the examination

    Apply for CTSS
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